Diploma in IT Enabled Services (ITES)

Affiliated to Jagat Guru Nanak Dev Punjab State Open University (JGND PSOU)
Offered by Learning Support Centre at Dashmesh Khalsa College, Zirakpur

About the Programme

The Diploma in IT Enabled Services (ITES) is a job-oriented programme designed to equip learners with practical skills required in the modern IT and service industry. Offered at Dashmesh Khalsa College, Zirakpur, and affiliated to JGND PSOU, the programme focuses on computer applications, communication skills, digital services, and office operations.

This diploma prepares students for employment in IT support services, business process outsourcing (BPO), data services, and administrative roles, making them industry-ready and digitally competent.

Programme Objectives

• To develop essential IT and digital service skills

• To enhance communication and professional workplace abilities

• To provide practical exposure to office automation and IT tools

• To prepare learners for service-sector and IT-enabled roles

Key Learning Areas

• Fundamentals of Information Technology

• Office Automation Tools

• Internet, Email, and Online Services

• Data Entry and Data Management

• Communication Skills and Customer Handling

• Basics of E-Commerce and Digital Services

Eligibility

• 10+2 (any stream) or equivalent qualification

• Suitable for graduates, fresh learners, and working professionals

Career Opportunities

After successful completion of the programme, learners may find opportunities as:

• IT Support Assistant

• Data Entry Operator

• Office Executive

• Customer Support Executive

• BPO / ITES Professional

The programme also provides a foundation for further studies in IT and computer applications.

Admission Information

Admissions are open for the current academic session.
For details regarding admission procedure, course duration, and fee structure, students may contact the college office or visit Dashmesh Khalsa College, Zirakpur.

For further information, Contact - 7837029900